Troubleshooting

Following are common error messages and solutions.

The repository is newer than this client

While running a profile job, if you get a message similar to, The version of repository <ReposName> is newer than this client, then someone at your site has a newer version of Data Management Studio than you do and has upgraded the repository. Contact your site administrator about upgrading your Data Management Studio software.

ActiveX Control Required to View Help Files

In Microsoft Internet Explorer 6.0 and later, ActiveX controls are sometimes blocked for download. Security for ActiveX content from CDs and local files can be changed under Internet Options. Contact your site administrator to change your Internet Explorer security to enable ActiveX, also known as active content:

  1. In Internet Explorer, click Tools > Internet Options.
  2. On the Advanced tab, under Security, select Allow active content from CDs to run on My Computer, and Allow active content to run in files on My Computer.